We have previously responded to your ticket number, clarifying that accounts undergo an anti-bot check for suspicious activity. If no input is provided within a specified time, the accounts are temporarily blocked. Repeated occurrences lead to permanent blocking.
Good news: the GuyOnTheCouch - Level: 23 account is active and listed in the world rank. Congratulations!
Feel free to reach out for any assistance or queries. Enjoy playing and have a wonderful time ahead.