Please visit the concerned user's profile and go to the "more options" [ ... ] button to access the report/block feature.
Once you report the user profile, kindly include the screenshot of the reported situation in the user report; we require it for our records, and based on the user report, we will check and act accordingly.
Thank you for your understanding and kind cooperation.
I apologize for any inconvenience you may have experienced. We take user reports seriously and strive to maintain a safe and enjoyable environment for all players.
To better assist you with the reported troublemakers, could you please provide the ticket number you raised when submitting the screenshots? This will help us locate your case more efficiently and take appropriate action.
Thank you for your cooperation, and I assure you that we are committed to addressing your concerns.
Please report such situations by reporting the concerned user from their profile and attach a screenshot of the situation with the report for our records - we will surely check on it and take appropriate action.
i was also getting it and my player got removed from the game and i sent a screen shot of what was on my wall and that player only got muted
Matt