I can't believe I have received NO RESPONSE, from Legends, after submitting a query, OVER #4 DYS AGO, why I find I am now being presented as a NEW PLAYER, NEW NAME & <$13K, WHEN I HAD >$600,000,000! This is IRRESPONSIBLE & UNACCEPTABLE. I have repeatedly included snapshots & questions WHY THIS HASN'T BEEN RECTIFIED & RCEIVED NO RESPONSE! The link to followup on an email to you serves no purpose. I have been a daily player @ Legends, FOR YEARS, & find your lack of support/response/resolution appealing. WHY have you done this & failed to address this issue?
1 Votes
3 Comments
F
Fred Hposted
2 months ago
Admin
Unfortunately, we need to be upfront about this: any account that's deleted from the user's end through the profile settings is permanent and cannot be undone.
0 Votes
G
Google Selfposted
3 months ago
Unknowingly I have deleted this old account Z12 can u recover this account plzz
0 Votes
Eric Tposted
about 2 years ago
Admin
Please reach out to us at dev@dtcpoker.mobi with the buddy code of the account you need assistance in regaining access to. If you've already created a support ticket, kindly include the ticket number as well.
I can't believe I have received NO RESPONSE, from Legends, after submitting a query, OVER #4 DYS AGO, why I find I am now being presented as a NEW PLAYER, NEW NAME & <$13K, WHEN I HAD >$600,000,000! This is IRRESPONSIBLE & UNACCEPTABLE. I have repeatedly included snapshots & questions WHY THIS HASN'T BEEN RECTIFIED & RCEIVED NO RESPONSE! The link to followup on an email to you serves no purpose. I have been a daily player @ Legends, FOR YEARS, & find your lack of support/response/resolution appealing. WHY have you done this & failed to address this issue?
1 Votes
3 Comments
Fred H posted 2 months ago Admin
Unfortunately, we need to be upfront about this: any account that's deleted from the user's end through the profile settings is permanent and cannot be undone.
0 Votes
Google Self posted 3 months ago
0 Votes
Eric T posted about 2 years ago Admin
Please reach out to us at dev@dtcpoker.mobi with the buddy code of the account you need assistance in regaining access to. If you've already created a support ticket, kindly include the ticket number as well.
0 Votes
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