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How to continue-play with the same mafioso after each log-out and re-login

When i log-out and re-login for DTM, i am losing my mafioso that i have spent time and money to build and DTM is making me create a new player/mafioso and start playing from level 0, why? This is ridiculous after spending money and time on purchases for a player  and building their levels-up only for DTM to ask you to start from scratch after each new login, rather than CONTINUE where i left off with the same player. Are you losing your players and having to start at level zero for each new login to DTM? how did you resolve it?

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Please login using the same Login method used for the account. If it is the same please email us the account name,mob code, and the Level to

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